The 14 best supermarkets in America (…and Part II)


Reader score: 83
Location: Iowa, Neb., Ill., Minn.
Year founded: 1983

This Midwest chain received top scores in service and price satisfaction and above-average scores on cleanliness and perishables. Earlier this year, the company named a new CEO: Reynolds Cramer, who started out as a stock boy on the supermarket floor at age 16.


Reader score: 83
Location: Calif. and Nev.
Year founded: 1934

This family-owned chain received the top score on cleanliness and perishables, an above-average score on service, and a below-average score on price satisfaction. Current CEO Michael Teel is the grandson of the Raley’s founder; he ran the company from 1996 to 2002 and returned to the helm in 2010 in an effort to keep the company private.

A Market Basket Supermarket, courtesy of Market Basket via Facebook,
Market Basket

Reader score: 83
Location: N.H., Mass., Maine
Year founded: 1962

This New England-based, family-owned discount grocer competes hard for price-conscious shoppers. In January it announced a 4 percent year-long discount for customers.

A Sprouts Farmers Market in Los Angeles © Jonathan Alcorn/Reuters
Sprouts Farmers Market

Reader score: 84
Location:  Ariz., Calif., Colo., Nev., N.M., Okla., Texas, Utah, and Kan.
Year founded: 2001

A newcomer to the list this year, Sprouts Farmers Market (SFM) specializes in fresh and whole-grain foods. With more than 170 stores and 1,400 team members, the chain went public last August; shares have fallen about 20 percent since its market debut.

A shopper pushes a cart outside Costco Wholesale in Danvers, Mass. © Elise Amendola/AP

Reader score: 84
Location: Nationwide
Year founded: 1983

The warehouse chain received the top score in price and perishables, an above-average score for cleanliness, and a neutral score for customer service. Of course, Costco’s (COST) model minimizes service and quick cashiers in exchange for the deals it can offer customers on a daily basis.

A Publix supermarket © Sean Pavone/Alamy

Reader score: 85
Location: Fla., Ala., Ga., N.C., S.C., and Tenn.
Year founded: 1930

The largest employee-owned supermarket in the United States, Publix is also the most profitable. The chain was the only grocer to appear on J.D. Power’s list of 2014 Customer Champions, which recognizes outstanding customer service.

A pedestrian walks past a Trader Joe's Co. store in San Francisco © David Paul Morris/Bloomberg via Getty Images
Trader Joe’s

Reader score: 87
Location: Nationwide
Year founded: 1967

This offbeat supermarket chain, which features a limited assortment of goods and specializes in store brands and unusual foods, has gained a rabid fan base. Its Hawaiian shirt-clad workers cater primarily to gourmands and high-end shoppers.

The Wegmans grocery store in Rochester, N.Y. © age fotostock/Alamy

Reader score: 88
Location: N.Y., N.J., Pa., Md., Mass., and Va.
Year founded: 1916

Wegmans received the highest possible ranking on perishables, service, and cleanliness, and the second-highest ranking for prices. Wegmans has been recognized not only for taking care of its customers, but also for taking care of its employees: The chain ranked fifth on Fortune’s list of the 100 Best Companies to Work For.

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